xbet bd Terms and Conditions

1. General Provisions and Definitions

These terms and conditions constitute a legal agreement between the xbet bd platform and its users. By browsing the website, creating an account, or using any service, you are considered to have fully accepted these conditions.

1.1 Key Definitions

• "Platform" refers to the xbet bd website, mobile app, and all services operated under this domain.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to each member's personal user account.
• "Bonus" refers to any promotional benefit granted by the platform.
• "Balance" refers to the amount of funds held in a member's account.
• "Wagering Requirement" refers to the condition specifying how many times the bonus amount must be wagered before it can be withdrawn.

These terms are written in English and apply to users located in Bangladesh. For a general introduction to xbet bd and a description of its operations, visit our About Us page.

2. Account Registration and Eligibility

2.1 Age Limit and Legal Eligibility

Users must be at least 21 (twenty-one) years of age to use any service on xbet bd. Providing a false age at registration will result in immediate account closure, and all funds in the account may be forfeited.

2.2 Single Account Policy

Each individual may open only one account. Creating multiple accounts under the same name, or using the same device, IP address, or payment method, is strictly prohibited. If this rule is violated, all related accounts will be closed.

2.3 Registration Information

Users must provide accurate and up-to-date information at the time of registration. This includes:

• Full name (as per National ID card)
• Active mobile number
• Email address
• Date of birth
• Current address

If any provided information changes, the member must update their account details immediately. xbet bd will not be responsible for any issues arising from incorrect information.

2.4 Password Security

The member is solely responsible for the security of their account. The password must not be shared with anyone. If unauthorised access to the account is suspected, the support team must be notified immediately.

3. Account Verification and Identity Confirmation

Identity verification is mandatory to complete financial transactions on the xbet bd platform or to make withdrawals above a certain amount. This process is essential for the security of the platform and the protection of users' interests.

3.1 Required Documents

The following documents may generally be required for verification:

• Scan or photo of National ID card (NID)
• Photo of the first and last page of passport (where applicable)
• Recently issued utility bill or bank statement (for address verification)
• Proof of ownership of payment method

3.2 Verification Timeframe

After all required documents are submitted, the verification process may take some time to complete. Some services may be temporarily limited while verification is in progress.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

xbet bd currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳100 (one hundred taka).

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawals can only be made to the same payment method used for the deposit, and that method must be registered in the member's name.

• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawals may be delayed or suspended if verification has not been completed.
• Identity verification may be requested again before a withdrawal request is approved.
• Wagering requirements must be met before bonus balance can be withdrawn.

4.3 Third-Party Accounts Prohibited

Using another person's mobile banking account or bank account to make deposits or withdrawals is strictly prohibited. If this rule is violated, the account will be closed.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The bonus amount must be wagered 10 (ten) times before it can be withdrawn.

5.2 Other Bonus Conditions

The weekly xbet bd reload bonus gives a 30% bonus on any deposit (maximum ৳5,000), with a 15x wagering requirement. The xbet bd cricket special reward gives a 50% bonus (maximum ৳8,000) on deposits made before any cricket event, with a 20x wagering requirement.

• Another bonus cannot be claimed until a current bonus offer is fully completed.
• Bonuses must be claimed only through the designated method and within the specified time.
• xbet bd reserves the right to change or cancel any bonus offer.
• Bonuses may be cancelled if abuse is suspected.

5.3 Bonus Abuse

Claiming bonuses using multiple accounts, repeatedly claiming bonuses through the same payment method, or attempting to exploit the bonus system in any other way will be considered abuse. In such cases, the bonus and any associated winnings will be forfeited.

6. Betting and Gaming Rules

6.1 General Betting Rules

Once confirmed, a bet cannot be changed or cancelled. If incorrect odds are displayed due to a technical error, xbet bd reserves the right to void that bet. If the outcome of a bet is determined before the event begins, that bet will be considered void.

6.2 Bet Limits

xbet bd reserves the right to set maximum and minimum bet limits for various events and games. These limits may change regularly and will be displayed alongside each event.

6.3 Technical Issues

If a bet or game is left incomplete due to an internet disconnection or device problem, the information stored on the platform server will be considered final. In such cases, xbet bd's decision is final.

6.4 Manipulation Prohibited

Manipulating game outcomes, accessing other members' accounts, or using automated software to gain an unfair advantage is strictly prohibited. If such activity is detected, the account will be closed immediately.

7. Account Closure and Suspension

7.1 Closure by xbet bd

xbet bd may suspend or permanently close an account at any time for the following reasons:

• Violation of any clause in these terms and conditions
• Providing false or incomplete information
• Evidence of fraudulent or deceptive activity
• Suspicion of money laundering
• Operating multiple accounts
• Detection of bonus abuse

7.2 Account Closure by Member

Any member who wishes to close their account may contact the support team. Valid balances may be withdrawn before the account is closed; however, bonus balances will be cancelled if bonus conditions have not been met.

8. Responsible Gaming Guidelines

xbet bd believes that gaming should be enjoyed as entertainment — it should never be a source of financial hardship or stress. To this end, the platform offers various tools to help members stay in control of their gaming. For more details, see our Responsible Gaming Policy.

• Self-Exclusion: The option to exclude yourself from the platform for a set period.
• Deposit Limits: Set a maximum daily, weekly, or monthly deposit amount.
• Bet Limits: Cap the maximum amount wagered within a given period.
• Reality Check: A reminder for members to take a break after extended play.

9. Privacy and Data Protection

xbet bd has a separate policy covering the collection, storage, and use of members' personal information. By using the platform, you are also considered to have accepted that policy. For full details on data protection, please read our Privacy Policy.

9.1 Purpose of Data Use

Members' information is primarily used for account management, identity verification, processing financial transactions, and providing customer support. xbet bd does not sell members' information to any third party.

9.2 Security Measures

The platform uses SSL encryption to keep members' information and financial transactions secure. However, complete security of data transmitted over the internet cannot be guaranteed; members are therefore also responsible for keeping their own devices and accounts secure.

10. Limitation of Liability

xbet bd provides its services on an "as is" basis. xbet bd will not be liable in the following cases:

• Any loss or inconvenience caused by internet or server outages.
• Delays or errors from third-party payment providers.
• Issues with the user's own device or internet connection.
• Unauthorized access to an account by a third party where the member has shared their own password.
• Any service disruption caused by changes in applicable laws or regulations.

xbet bd's total liability shall in no circumstances exceed the valid real-money balance in the member's account.

11. Changes & Amendments

xbet bd reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the platform.

11.1 Effective Date of Changes

Amended terms take effect from the date of publication. Continued use of the platform after any changes will be taken as the member's acceptance of the new terms.

11.2 Previous Versions

This page will always contain the latest version of the terms and conditions. Older versions will no longer apply. Members are advised to check this page regularly.

12. Contact & Complaint Resolution

12.1 Contacting Support

If you have any questions or complaints about these terms, please contact the xbet bd support team. Support is available in both Bengali and English.

• Live Chat: Active 24/7, available directly on the platform.
• Email: [email protected]

12.2 Complaints Process

After a complaint is submitted, xbet bd will review it within a reasonable time. Each complaint will be assigned a reference number that can be used to track its progress. For quick answers to common questions, visit our FAQ page, which contains detailed answers to frequently asked questions.

12.3 Final Decision

In resolving disputes, the decision of xbet bd's board of directors will be considered final. However, every effort is made to resolve all disputes impartially and with the greatest consideration for the member's interests.