xbet bd Privacy Policy

xbet bd ("we", "our") treats the protection of personal information of all registered and unregistered users on its platform as its highest priority. This privacy policy provides a detailed explanation of our responsibilities and commitments regarding your information. What is written here is consistent with our Terms and Conditions, and both documents should be read together.

This policy applies to all services provided through the website https://xbetbd.cam and the xbet bd Android and iOS apps. If you disagree with any part of this policy, you are requested to stop using our services.

Certain information is collected from you when you create an account, make a deposit or withdrawal, and use customer support at xbet bd. This information is used to ensure secure service and to improve your experience.

1.1 Information Provided Directly

• Full name, date of birth, and nationality
• Valid email address and mobile number
• Username and password chosen by the user (stored in encrypted form)
• National ID card or passport details provided for identity verification
• Financial transaction details: bKash, Nagad, Rocket number or bank account details

1.2 Automatically Collected Information

• IP address and device type (mobile / desktop)
• Browser version and operating system
• Time of site access, session duration, and list of pages visited
• Behavioral data collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

Payment processors, identity verification agencies, or fraud prevention service providers may sometimes share relevant information with us. This information is used only to ensure the security and legitimacy of our services.

xbet bd uses collected information for the following specific purposes:

• Account creation, verification, and management
• Processing financial transactions including deposits and withdrawals
• Activating and managing bonuses and promotional offers
• Preventing fraud, money laundering, and other illegal activities
• Providing customer support and resolving issues
• Technical improvement of the platform and enhancing user experience
• Applying responsible gaming policies, such as identifying risky behavior
• Meeting legal obligations and responding to lawful requests from authorities

We will never use your information for purposes not mentioned here, and will not sell it to third parties for marketing purposes without your explicit consent.

xbet bd follows industry-standard technology and processes to keep your information secure.

3.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption: all data transmitted between the site and server is encrypted
• Password hashing: your password is never stored in plain form
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing

3.2 Retention Period

Your information is stored for the entire duration your account is active and, after account closure, for as long as required to meet legal and regulatory obligations. Financial transaction records are generally kept for an extended period.

3.3 Steps in Case of a Data Breach

If a data breach occurs for any reason and it affects your personal information, we will notify you as quickly as possible and take the necessary corrective measures.

xbet bd may share information with third parties in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, and authorized banks — only to complete transactions
• Identity verification services: to confirm account verification
• IT and infrastructure services: hosting, data storage, and technology service providers
• Legal authorities: in response to court orders or lawful requests from government agencies

Your information is never sold to advertisers or data brokers. Third-party service providers will only receive the information they need to perform their work, and they are required to comply with the standards of this privacy policy.

xbet bd uses cookies on its website and app. Cookies are small text files stored on your device that help improve the functionality of the site.

5.1 Types of Cookies

• Essential cookies: to maintain login sessions and ensure security — the site does not work properly without these
• Functionality cookies: to remember your preferred language and settings
• Analytics cookies: to collect site usage statistics for technical improvements

5.2 Cookie Controls

It is possible to disable non-essential cookies through your browser settings. However, please note that disabling essential cookies may affect some features of the site.

Every user registered at xbet bd holds the following rights regarding their own information:

6.1 Right to Access

You can contact us at any time to find out what information we hold about you.

6.2 Right to Correction

If any of your information is incorrect, you can request a correction. This can be done by logging into your account or through customer support.

6.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, financial transaction records and information related to legal obligations may not be deletable before a set period.

6.4 Right to Object

You can object to specific uses of your information and request to opt out of marketing communications.

All casino and betting services at xbet bd are strictly restricted to users aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.

Age verification steps are taken at the time of registration. If a minor opens an account using false information and this is reported to us, that account will be closed immediately and the related information will be deleted.

Read our responsible gaming guidelines to learn how to keep minors away from gambling and ensure a safe gaming experience.

Our servers and technology infrastructure may be located in places where your information is processed. When transferring information across international borders, we ensure that the receiving party follows adequate security measures and complies with the standards of this privacy policy.

xbet bd may review and update this privacy policy from time to time. For significant changes, registered users will be notified by email and a public notice will be published on the site.

Continuing to use the site after changes are made will be considered as your acceptance of the revised policy. We therefore recommend that you review this page regularly.

To learn more about this privacy policy, visit our Frequently Asked Questions (FAQ) section, where you will find answers to common questions about accounts, payments, and security.

This privacy policy is created and governed under the applicable law by the entity operating the xbet bd platform. Any dispute relating to this policy will be resolved through the courts under the jurisdiction of that entity or through alternative dispute resolution methods.